Jobs DAL Motors Co | Dal Group
About DAL Motors
DAL Motors is the exclusive distributor for a range of international commercial and passenger vehicle brands in Sudan. The company was established in 1994 with its appointment as sole distributor for Mitsubishi Motors.
Jobs Title
1- Parts Sales Advisor
2- Workshop Controller
1- Parts Sales Advisor
Job Title: Parts Sales Advisor
Date Posted: 26/07/2020
Closing Date: 09/08/2020
Company: DAL Motors Co. Ltd.
Job Classification: junior-level (1-4 years)
Job Category: Sales
Location: Khartoum
Position summary:
To perform a variety of customer service, in store, marketing, promoting, advertising and stocking duties related to the receiving, sale and delivery of parts, aftermarket and accessories that contribute to the efficient, safe, and profitable departmental operation, and to advice and handle parts sales, quotation and invoicing processes to customers/workshops in order to achieve sales target and customer satisfaction.
Main Duties & Responsibilities:
Customer Acquisition & Retention :
Acquire new customers, build effective and profitable relationships with, and retain existing customers through effective customer interactions in order to achieve business profitability.
Customer Support:
Advise the customers on products, specifications and available alternatives to support customers decision in order to achieve high levels of customer satisfaction and deliver sales targets.
Customer Complaints:
Handle customer complaints, make sure all customer concerns are resolved and demonstrate the company’s commitment to superior customer service and ethical business practices to achieve customer satisfaction.
Information Exchange:
Exchange information within the team in order to provide and get technical support, build staff relations and achieve departmental goals.
Team Backup:
To work bac- to-back with the branch/department team to fill the gaps and maintain sustainable operation.
Invoicing:
Quote, invoice and and deliver the correct parts against the correct accounts to ensure spotless transactions and superior customer service.
Warehouse & Display Management:
Practice optimal stock management to ensure healthy stock levels, mix, configuration and activity while maintaining and arranging the products display in order to ensure spotless company representation and product presentation.
Workshop Support:
Update workshop requisitions, provide ETA and ensure completed jobs are picked up by the workshop to help on effective WIP control.
Reporting:
Prepare regular management reports to provide viable information for better business monitoring and decision making.
Sales & Activity:
Act proactively and consistently to achieve sales target and stock turn.
Minimum Qualification & Experience:
Qualification:
- University or polytechnic degree in Engineering or a closely related field
Experience:
- Minimum 1 year work experience in a related field.
- Minimum 1 year work experience in Automotive industry.
Required Skills & Knowledge:
- Customer Facing Skills.
- Time Management.
- Conflict Resolution.
- Negotiation.
- Presentation.
- MS Office (Word, PowerPoint, Excel, Visio).
How to Apply
Before you go on:
DAL Career website is developed to allow you to find different careers opportunities within DAL Group, use this website to find a job and apply.
- Our Official Application Form: Kindly use DAL Group Job Application Form instead of your CV, then attach it when asked for a CV in the e-recruitment application
- How to Apply: Find out DAL Group application process– and read about the next stages in our recruitment process. Create an account
- My Application: Manage your application, register for updates and search for jobs.
- Careers & Jobs: The diversity of DAL Group business means, there could be a role within DAL Group to match you.
- Compensation, Rewards & Benefits: Our compensation, rewards and benefits are designed to meet individual, local and international market needs as well as DAL Group requirements.
- Development & Career Progression: DAL Group companies are committed to develop & train employees for success.
2- Workshop Controller
Job Title: Workshop Controller
Date Posted: 04/08/2020
Closing Date: 18/08/2020
Company: DAL Motors Co. Ltd.
Job Classification: junior-level (1-4 years)
Job Category: Administrative Support
Location: Khartoum
Position Summary:
To maintain & ensure effective data & information flow between w/shop & service receptions & to control all repair process.
To Manage drivers and car washers.
To Take care of workshop vehicles movement, maintenance, and fuel.
Main Duties & Responsibilities:
WORK PROCESS MANAGEMENT:-
To Submit status reports about WIP to service advisor /supervisor/w/shop manager on daily basis
To 100 % ensure that correct posting is in place (e.g. Stamping, sublets, sundries..).
APPOINTMENT & DELIVERY TIME MANAGEMENT:
To ensure that the clocked working time is within the agreed/ flat rate time& to priory reports to team leader /supervisor any tendency of excess.
DATA PROCESSING BETWEEN WORKSHOP & RECEPTION :
To ensure that an efficient link between w/shop floor & reception (e.g. promised deliver time , additional repair / approvals & any delays than the promised time)
MAN POWER UTILIZATION :
To stringently monitor the technician’s productivity & efficiency.
To prepare analytical reports over all w/shop performance, efficiency & productivity i.e. Technician booking (idle time absent vacation sick-prep lost time) & related parameters & to feedback w/shop manger & planning sup.
DRIVERS & VEHICLES MANAGEMENT:
Manage and control drivers, workshop vehicles, maintenance, and fuel, and report back any irregularities.
OTHER DUTIES:
Any other duties as and when required by the Board that are reasonably within the capabilities of the person and aimed at achieving the company or group goals.
Minimum Qualification & Experience:
Qualification:
University degree in Business Administration or related field.
Experience:
2 -3 years work experience in the same position.
Required Skills & Knowledge:
- Good English command.
- Good reporting skills.
- Good computer skills.
- Good leadership skills.
- Good Presentation skills.
- Good Communication skills.
- Ability to work under high stress
How to Apply
Apply through: DAL Career Website Click here
Or sending your CV to: [email protected]
And mention the position name in the subject filed .
Applications deadline : August, 18, 2020
